FAQs

Returns / Refunds :

Due to sanitary purposes, we do not accept returns. If for whatever reason the item arrives damaged, please contact us as soon as you receive your lashes. We will only consider replacing your lashes or store credit if we are contacted within 3 days of receiving your package and item is still in its original packaging.

Shipping :

All orders will be shipped out within 3 business days of ordering. If the item is shipped within the United States, the customer can expect their package within a total of 7-10 business days. International shipping times vary on the specific location.

 

Lash Questions :

How many times can these eyelashes be worn?

- This all depends on how well the lashes are taken care of! If cared for correctly, each pair of Lashes By Juju B can be worn up to 15-20 times!

What is the best way to care for my lashes?

- Gently handle them when taking them off the original packaging and applying/removing them onto your eye

- Carefully remove the glue with tweezers from the previous wear before putting them again 

- Brush them out with a spoolie and/or gently wash them with a light make up remover

- It is not recommended to apply mascara directly on the lashes

 Do the lashes come with glue?

- Lashes by Juju B do NOT come with lash adhesive. You can use any temporary lash adhesive to apply your lashes.